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Online interview tips: how to do well on Zoom, Teams and Google Meet

An online interview is still an interview, but with extra things that can go wrong. Here's how to set up, sound clear, handle a dropped connection and come across well on camera.

Updated · by Kalyan Kaushik K N

Treat it like an in-person interview

It's easy to relax too much when you're interviewing from home. Dress as you would for an in-person interview, at least from the waist up, and plan to be ready ten minutes early. The interviewer is judging the same things: your answers, how clearly you speak and how you carry yourself. The camera just changes how those come across.

The day before: test everything

Most problems in online interviews are technical, and most can be found the day before.

Set up your space

Camera and framing

Put the camera at eye level, about an arm's length away, with your head and shoulders in frame. Move the call window to the top of your screen, near the camera, so looking at the interviewer and looking at the lens are almost the same thing. Our guide on eye contact on video calls covers camera position, lighting and framing in detail.

Lighting

Face a window or a lamp so your face is evenly lit. Avoid sitting with a bright window behind you, which turns you into a silhouette.

Background

Noise and interruptions

Get your audio right

Interviewers will forgive a grainy picture more easily than bad sound. If they can't hear you clearly, your answers lose their impact.

If the connection drops

It happens to most people at some point, and interviewers know that. What matters is how calmly you handle it.

  1. Don't panic. Close the app and rejoin using the same link.
  2. If the picture freezes but sound works, turn off your video for a moment and say so: "My video's struggling, I'll turn it off for a moment so you can still hear me."
  3. If you can't rejoin within a couple of minutes, email or call the contact you saved, apologise briefly and offer to continue by phone or to reschedule.
  4. When you're back, say where you were: "I think I lost you while I was talking about the project deadline. Shall I pick it up from there?"

Having the backup contact details saved offline is what makes this easy.

Body language on camera

On camera, the interviewer mostly sees your face, shoulders and hands, so small things matter more.

Common mistakes

Online interview checklist

Practise it out loud

The best preparation for an online interview is practising on camera. In Kayavak, choose Interview and answer real questions out loud while it gives gentle nudges like "Come back to the camera" or "Sit tall". Try a Mock interview, where the interviewer asks each question out loud and follows up on your answers. Your report covers eye contact, posture and gestures, pace, filler words and answer length. For a phone interview, choose Voice only. See interview practice for details, or download Kayavak free.